How to fill in an order
The Excursion Department of the Ekskursii.by Internet Portal Welcomes You!
- Group tour request
- Individual/Corporate tour request
The excursion request consists of three main sections:
- Excursion Information
- Date: desired date of the excursion
- Adults: number of persons aged 18 and older
- Children: number of persons under 18 years of age
- Customer Details
- Contact Person: enter full name (e.g., Ivanov Petr Vasilievich) of the person who will place and pay for the order
- Country and City of Residence: select your country and city from the list. If your city is not listed, select your country as other – an additional field will appear where you must enter your city name. For rural areas, please include district and region
- Mobile Phone: enter your mobile phone number with international code, separating code and number with a space. If you wish to receive SMS notifications about the documents for payment and the excursion receipt, check the box
- Email: carefully enter your email address. Before submitting the request, ensure your email is functioning
- Additional Information – here you can ask a question and enter a promo code.
Fill in all required fields, carefully check the provided information, and click the button Submit Request
The excursion request consists of three main sections:
- Excursion Information
- Date: desired date of the excursion
- Adults: number of persons aged 18 and older
- Children: number of persons under 18 years of age
- Customer Details
- Contact Person: enter full name (e.g., Ivanov Petr Vasilievich) of the person who will place and pay for the order
- Country and City of Residence: select your country and city from the list. If your city is not listed, select your country as other – an additional field will appear where you must enter your city name. For rural areas, please include district and region
- Mobile Phone: enter your mobile phone number with international code, separating code and number with a space. If you wish to receive SMS notifications about the documents for payment and the excursion receipt, check the box
- Email: carefully enter your email address. Before submitting the request, ensure your email is functioning
- Payment Method: select your preferred payment method and currency
- Additional Information – here you can ask a question and enter a promo code.
Fill in all required fields, carefully check the provided information, and click the button Submit Request
Important
- All matters, including changes to the excursion, date, room category, etc., are resolved within one request with the excursion department specialists;
- If your request is closed, you have 7 days to restore it. Otherwise, you will need to submit a new request under general conditions;
- Requests that do not meet our requirements or violate booking rules may not be processed.
- Excursion booking rules for Belarus
Working hours of excursion department specialists:
| Working Hours | Days Off | Responsible Staff | |
| Request Submission | 24/7 | without days off | Automatic Mode |
| Request Processing | 9:00 – 18:00 | without days off | Department Specialists |
| Payment at Office | 9:00 – 18:00 | Saturday, Sunday | Accounting Specialists |
Contact information of the specialists is provided on your request page and in the Contacts section. You can also contact the excursion department specialists online using popular apps and services on your smartphone at +37529-756-66-65 (Viber, WhatsApp, Telegram) (Monday – Friday from 09:00 to 18:00).
Additional instructions, if necessary, will be sent to you by the excursion department specialists upon request.